Terms of Service – Social Hub

Last updated: 27 August 2026. Version 1.0.

These Terms of Service (“Terms”) govern your access to and use of Social Hub (the “Platform”), operated by The Ideas Suite Ltd, a company incorporated in the Republic of Mauritius, of 90514, Flic en Flac, Mauritius (“we”, “us”, “our”). By creating an account or using the Platform you agree to these Terms. If you do not agree, do not use the Platform.

1. What Social Hub is

Social Hub is a marketplace that connects three types of user:

Creators — individuals who produce social media content and offer that service to brands.
Companies — brands and businesses that publish paid jobs and engage Creators.
Agencies — organisations that represent and act on behalf of one or more Creators.

We provide the technology that lets these parties find each other, agree terms, sign contracts, exchange deliverables and settle payment. We are not a party to the agreement between a Creator and a Company. That agreement is formed directly between them, and each is responsible for performing it.

2. Eligibility and accounts

You must be at least 18 years old and legally able to enter into contracts.
You must provide accurate registration information and keep it up to date.
You are responsible for keeping your password confidential and for all activity under your account.
One person or organisation may not maintain duplicate accounts of the same type without our consent.
You must verify your email address, and where requested your phone number, before your account is fully active.

Approval. Creator, Company and Agency profiles are reviewed by us before they become active on the Platform. We may approve or reject a profile at our discretion, and we will give a reason where we reject one. Approval is not an endorsement, and it is not a guarantee of work, income or results.

3. Creator obligations

Connected social accounts must genuinely belong to you, and the audience metrics drawn from them must not be artificially inflated by purchased followers, engagement pods or bots.
You must deliver work that meets the agreed brief, by the agreed deadline.
You must disclose commercial content as required by applicable advertising and consumer protection rules.
You must not misrepresent your reach, niche, location or rates.

4. Company obligations and subscriptions

Job listings must be lawful, accurate, and must state the deliverables and compensation clearly.
You must not use the Platform to solicit unpaid work presented as paid, or to collect Creator data for unrelated purposes.
Access to job posting is sold on a subscription basis. Tier limits (number of concurrent jobs, number of invitations, and whether multi-Creator jobs are permitted) are shown at the point of purchase and apply for the duration of the billing period.
Subscriptions begin with a 14-day trial. Unless cancelled during the trial, the subscription continues on the billing cycle you selected (monthly or annual).
Subscriptions renew automatically at the end of each billing period until cancelled. A tier or billing-cycle change you request takes effect at the start of the next period.

5. Commission, invoicing and payment

We charge a platform commission of 15% on the value of engagements arranged through the Platform, unless a different rate has been agreed with you in writing.
Invoices we issue are payable within 14 days of the invoice date, to the account stated on the invoice.
Amounts are stated in Mauritian Rupees (MUR) unless the invoice says otherwise, and are exclusive of any tax that may apply.
We send reminders before the due date, on the due date and after it. Persistently unpaid invoices may result in suspension of your account and of any active jobs.
Subscription fees are non-refundable for a period already begun, except where a refund is required by law.

6. Jobs, applications, offers and contracts

A Company publishes a job; Creators apply, or are invited. When a Company makes an offer and the Creator accepts, the Platform generates a contract recording the agreed scope, fee and deadlines.

Electronic signature. Both parties sign that contract electronically on the Platform. You agree that an electronic signature applied this way is binding, and that our record of it — including the name entered, the timestamp, the IP address it was signed from and the integrity hash we store — is admissible evidence that the contract was agreed. Do not sign a contract you have not read.

7. Deliverables, revisions and approval

Creators upload deliverables through the Platform. Companies review them and either approve them or request a revision, giving reasons.
Deliverable files are stored in a non-public area of our servers and are accessible only to the parties to the job and to our staff where needed for support or dispute resolution.
Where a Company neither approves nor requests a revision within the period stated in the contract, we may treat the deliverable as accepted.

8. Disputes between users

If a Creator and a Company disagree about delivery, quality or payment, either may raise a dispute through the Platform and submit supporting evidence. We will review what both sides submit and reach a decision in good faith. We act as an administrator of that process, not as a court or an arbitrator, and our decision does not remove either party’s right to pursue the matter through the Mauritian courts. Nothing in this clause makes us liable for the underlying engagement.

9. Content standards and moderation

You must not post, upload or transmit anything that:

is unlawful, defamatory, obscene, hateful, or incites violence or discrimination;
infringes another person’s intellectual property, privacy or publicity rights;
is fraudulent or deliberately misleading;
contains malware, or attempts to gain unauthorised access to the Platform or another user’s account;
harasses, bullies or impersonates any person.

Users can report content in the community feed. We may remove content, suspend a listing or suspend an account where we reasonably believe these standards have been breached. Where we act, we will tell the affected user unless we are legally prevented from doing so.

10. Intellectual property

You keep ownership of the content you upload. You grant us a non-exclusive, worldwide, royalty-free licence to host, store, reproduce and display that content only so far as is necessary to operate the Platform and provide the service to you.
Rights in deliverables produced for a job pass as set out in the contract between the Creator and the Company. If that contract is silent, the Creator retains ownership and the Company receives a licence to use the deliverable for the campaign described in the job.
The Platform itself — its software, design, branding and database — remains our property. You may not copy, scrape, reverse engineer or resell it.

11. Suspension and termination

You may close your account at any time from your account settings. Closure is subject to a 14-day grace period, during which you can cancel the request; after that the account and associated personal data are deleted as described in our Privacy Policy.
We may suspend or terminate an account that breaches these Terms, that is used unlawfully, or that has amounts outstanding.
Termination does not affect contracts already formed between users, invoices already issued, or any rights and liabilities that accrued before termination.

12. Disclaimers and limitation of liability

The Platform is provided “as is”. We do not warrant uninterrupted or error-free operation, and we may modify or discontinue features.
We do not guarantee the accuracy of audience metrics reported by third-party social networks, the quality of any Creator’s work, the solvency of any Company, or that any job will result in an engagement.
To the fullest extent permitted by Mauritian law, we are not liable for indirect or consequential loss, loss of profit, loss of business or loss of data.
Where we are found liable, our total aggregate liability to you is limited to the total amount you paid us in the 12 months preceding the event giving rise to the claim.
Nothing here excludes liability for fraud, or for anything that cannot lawfully be excluded.

13. Changes to these Terms

We may update these Terms. Each version is published with a version number and date, and previous versions are retained. Where we make a material change we will notify you on the Platform and ask you to agree to the new version. Continuing to use the Platform after a change takes effect means you accept it.

14. Governing law

These Terms are governed by the laws of the Republic of Mauritius, and the courts of Mauritius have exclusive jurisdiction over any dispute arising out of them.

15. Contact

Questions about these Terms: info@theideassuite.com, or write to The Ideas Suite Ltd, 90514, Flic en Flac, Mauritius.